SaaS & Software Vendors

Stop losing enterprise deals to failed accessibility reviews

Get procurement-ready VPAT documentation that passes enterprise and government accessibility reviews — so your sales team closes instead of stalls.

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Trusted by teams across regulated and public-sector environments

The Challenge

Why saas & software vendors can't ignore digital accessibility

Procurement Rejection

Enterprise and government buyers require VPATs before purchase. Without one — or with a weak one — your deal dies in procurement review.

RFP Accessibility Requirements

Organizations are holding SaaS vendors to high standards before considering purchasing or integrating their products. RFPs increasingly mandate WCAG 2.2 AA conformance evidence — generic self-assessments get flagged and disqualified.

Scaling Compliance Across Releases

Every product update can introduce new accessibility issues. Without a process, your VPAT becomes outdated the moment it's published.

Regulations & Standards

Which accessibility standards apply to saas & software vendors

Standard

Applies

WCAG 2.2 AA

Web Content Accessibility Guidelines — the universal standard for digital accessibility

Section 508

US federal procurement accessibility requirement for ICT products

ADA Title III

Americans with Disabilities Act — applies to digital services open to the public

EN 301 549

European accessibility standard for ICT products and services

AODA

Accessibility for Ontarians with Disabilities Act — Canadian standard

EAA

European Accessibility Act — EU-wide requirements effective 2025

Common Issues

Accessibility barriers we frequently find

Keyboard Navigation Traps

Complex UI components like modals, dropdowns, and data grids that trap keyboard focus or lack proper focus management.

Dynamic Content Updates

AJAX-loaded content, live notifications, and real-time updates that aren't announced to screen readers via ARIA live regions.

Custom Component Accessibility

Custom-built UI components (date pickers, rich text editors, dashboards) missing ARIA roles, states, and keyboard support.

Form Validation Errors

Error messages that aren't programmatically associated with inputs or announced to assistive technology users.

Data Visualization

Charts, graphs, and dashboards that convey information only through color or visual patterns without text alternatives.

Multi-step Workflows

Onboarding flows and wizards that lose context, don't announce step progress, or lack proper heading structure.

Color Contrast in Branded UI

Brand color palettes that don't meet 4.5:1 contrast ratios, especially in status indicators and interactive elements.

PDF & Export Accessibility

Generated reports and exported documents that lack proper structure, reading order, and alternative text.

Our Services

How we help saas & software vendors

VPAT ACR Documentation

Procurement-ready VPATs mapped to tested evidence — not assumptions. Updated with each release cycle.

WCAG 2.2 Accessibility Audit

Manual + automated testing of your SaaS application against WCAG 2.2 AA success criteria.

Remediation Guidance

Developer-ready fix recommendations with code patterns, ARIA techniques, and priority levels for your engineering team.

Accessibility Training

Custom training for your product, design, and engineering teams to build accessibility into the development lifecycle.

Discuss Your Needs

Success Story

Enterprise SaaS Platform Passes Federal Procurement

Challenge

A B2B SaaS platform was repeatedly rejected in government procurement reviews due to an incomplete, self-assessed VPAT that lacked testing evidence.

Solution

ADACP conducted a full WCAG 2.2 AA audit, documented 127 findings with severity mapping, provided remediation guidance, and produced an evidence-backed VPAT/ACR.

Outcome

The platform passed federal procurement review on the first submission and secured a multi-year government contract.

127

Findings documented

5 weeks

Time to procurement-ready

100%

Procurement pass rate

$2.4M

Contract value unlocked

Compliance Checklist

Accessibility checklist for saas & software vendors

All interactive elements are keyboard accessible and have visible focus indicators
Dynamic content changes are announced to screen readers via ARIA live regions
Form inputs have programmatically associated labels and error messages
Color is not the sole means of conveying information
Text meets 4.5:1 contrast ratio (3:1 for large text)
All images and icons have appropriate alternative text
Page structure uses proper heading hierarchy (H1 → H6)
Custom components have correct ARIA roles, states, and properties
Navigation is consistent and predictable across all pages
Time-based sessions can be extended or paused
Error prevention: users can review and correct submissions before finalizing
Multi-step processes indicate current step and total steps
Exported documents (PDFs, reports) meet accessibility standards
VPAT/ACR is current, evidence-backed, and maps to tested criteria

How We Work

Our process for saas & software vendors

01

Product Scoping

We assess your SaaS application, identify critical user flows, and define the audit scope aligned to your procurement timeline and target standards.
02

Comprehensive Audit

Manual and automated testing against WCAG 2.2 AA criteria across all key features, documenting every finding with screenshots and severity.
03

VPAT/ACR Production

We produce your procurement-ready VPAT or ACR, mapping each criterion to tested evidence with conformance levels and detailed remarks.
04

Remediation Support

Actionable, prioritized guidance for your engineering team with code-level recommendations, ARIA patterns, and testing procedures.
05

Re-Test & Update

After your team addresses findings, we re-test affected areas and update your VPAT/ACR to reflect the current state of conformance.

Why ADACP

Why choose ADACP for saas & software vendors

SaaS-Specific Expertise

We've audited 200+ SaaS platforms across CRM, HCM, ERP, and EdTech. We understand complex web applications — not just static websites.

Procurement-Focused Documentation

Our VPATs are built to pass procurement review, not just check a box. We include testing evidence that procurement teams actually verify.

Release Cycle Integration

We work with your sprint cadence to keep accessibility documentation current. Your VPAT stays accurate as your product evolves.

Enterprise & Government Track Record

Our clients include SaaS companies that sell to Fortune 500 enterprises and federal agencies. We know what reviewers look for.

Smart Business, Ethical Business

People with disabilities have over $200 billion in discretionary spending and influence the purchasing decisions of their families and friends. When users enjoy a seamless digital experience, your reputation skyrockets — accessibility is a growth lever, not just a compliance checkbox.

FAQ

Frequently asked questions

What is a VPAT and why do enterprise buyers require one?

A VPAT (Voluntary Product Accessibility Template) is a standardized document that details how your product conforms to accessibility standards. Enterprise and government procurement teams use the resulting ACR (Accessibility Conformance Report) to evaluate whether your product meets their accessibility requirements before purchase.

How long does it take to get a procurement-ready VPAT?

Most SaaS VPAT engagements are completed in 3–6 weeks depending on product complexity and scope. We can work with tight procurement deadlines and provide expedited timelines when needed.

Can we use automated scanning tools instead of a manual audit?

Automated tools catch only 30–40% of accessibility issues. Procurement reviewers know this — a VPAT based solely on automated results will be flagged. Our process combines automated scanning with manual expert testing to produce evidence that withstands scrutiny.

Do you support VPAT updates for new releases?

Yes. We offer ongoing VPAT maintenance where we re-test updated features and update your documentation to reflect the current state. This ensures your VPAT stays accurate as your product evolves.

What standards do you test against for SaaS products?

We test against WCAG 2.0, 2.1, and 2.2 (typically AA level), Section 508, and EN 301 549 for international markets. The applicable standards are determined during scoping based on your target buyers.

How do you handle complex SaaS features like dashboards and data grids?

We have deep experience testing complex interactive components including data tables, drag-and-drop interfaces, rich text editors, and dashboard widgets. We provide specific ARIA patterns and keyboard interaction models for each component type.

What if we fail the audit — do we need to fix everything before getting a VPAT?

No. A VPAT documents your current conformance state honestly. We'll note issues as 'Does Not Support' or 'Partially Supports' with specific remarks. Most procurement teams accept a VPAT with a credible remediation timeline over no VPAT at all.

Do you provide remediation services or just findings?

We provide detailed, developer-ready remediation guidance alongside our audit findings. Our recommendations include specific techniques, code patterns, and priority levels so your engineering team can act efficiently.

Why should we get proactive about accessibility instead of waiting?

The longer your platform remains non-accessible, the more exposed it becomes to costly judgements and legal fees. Too many companies hesitate and get sued. Getting proactive means cutting out the legal risk, strengthening your procurement position, and unlocking the $200B+ disability spending market — before your competitors do.

Resources

Ready to make your SaaS product procurement-ready?

Schedule a consultation to scope your VPAT, audit, or remediation engagement. We'll respond within one business day.

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