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People with disabilities are the largest minority group in the US, totaling 61 million people – that’s 26% of the population! And the law explicitly states that any commercial website must be accessible to anyone, whether they are sight impaired, color blind or cognitively disabled. A non-accessible website is deemed discriminatory under Title III of the American’s with Disabilities Act. These laws have been in place since 1990 and there is no excuse for arguing otherwise if your business is hit with an ADA lawsuit.
Whether your business is primarily a brick-and-mortar location, or you are exclusively e-commerce-based, all websites and apps must be accessible.
Web accessibility lawsuits are skyrocketing, forcing thousands of retailers to react and work toward becoming accessible. From publically traded companies, to local mom-and-pop small businesses, every digital property must be accessible. It is not a simple process, and it takes time. However, the longer a website or app is non-accessible, the more exposed it becomes for a lawsuit. And no sector has a higher exposure rate than retail, which makes up a massive percentage of the websites and apps that are targeted by serial litigants every year.
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Whether you have an online site to bolster your brick-and-mortar business or you are exclusively an e-commerce store, ensuring your website is accessible to everyone has multiple benefits beyond avoiding a costly lawsuit:
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With over a decade of experience, we are ready to deliver a hands-on approach to confirm that your company meets the required compliance for web accessibility. We will work hard to confirm that your website is compliant according to all required guidelines. Our Accessibility Team is composed of professional and skilled technicians who offer white glove support through the duration of the audit process. Although auditing digital products is complex, our quality of service is top-notch and our team does not rely solely on automated software scans because they are not enough to protect you from lawsuits or ensure your website gets sufficiently compliant.
"ADACP is an absolutely amazing company, the quality of their work and the patience of their entire team is truly impressive! During our collaboration at SiliconExpert (a subsidiary of Arrow Electronics), they displayed remarkable professionalism in navigating miles of bureaucracy and red tape, keeping a positive attitude during the long process. Their team consistently demonstrated a deep understanding of digital accessibility requirements, making them an invaluable partner in working to ensure our application was inclusive and compliant. I would use them again for any accessibility solution in a heartbeat!"
"We contacted ADACP as part of our search for a third party to conduct our accessibility audit for a VPAT. ADACP stood out due to their excellent value proposition. I was pleasantly surprised by the level of expertise and guidance provided by ADACP during the diligence process, even before contract signing. It was evident from the outset that they were a team of dedicated experts aligned with their mission, mirroring my commitment to ours. The audit was prompt, and the resulting report was comprehensive and well-structured. Our software engineering team utilized the report to address flagged issues efficiently, with the assurance that ADACP is available for further assistance if required. Overall, our experience with ADACP has been highly positive, and I would enthusiastically recommend their expertise to anyone in my network."
I reached out to ADACP as we were up against a tight timeline to complete our VPAT certification. David and his team accommodated our request for a meeting on very short notice and began the process of reviewing our website right away. Working with ADACP made all the difference in helping us to better understand digital accessibility standards and what we needed to do to improve on various aspects of our product's accessibility, including its user interface, interaction design, and compatibility with assistive technologies. The process didn't take more than a few weeks from start to finish. We are happy to be able to provide better service to our Customers.
"ADACP's thorough understanding of ADA regulations and commitment to excellence has been instrumental in helping us provide an inclusive learning environment for all users. David and the team's responsiveness and streamlined process for remediation make the compliance journey easier. I highly endorse ADACP to any organization seeking reliable solutions for digital accessibility compliance."
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