Government & Public Sector

Ensure your digital properties meet federal and state accessibility mandates

Section 508 compliance, ADA Title II conformance, and ICT accessibility documentation for government agencies and contractors.

Trusted by teams across regulated and public-sector environments

The Challenge

Why government & public sector can't ignore digital accessibility

Mandatory Compliance Deadlines

DOJ's updated ADA Title II rule sets specific compliance deadlines for state and local government digital properties — non-compliance triggers enforcement actions.

ICT Procurement Risk

As the world's largest technology buyer, the federal government requires all procured ICT to meet Section 508 standards. Agencies must obtain evidence that suppliers understand and can meet these requirements — gaps in vendor documentation create procurement liability.

Public-Facing Services at Risk

Government websites and digital services must be accessible to all constituents. Barriers create legal exposure and exclude citizens from essential services.

Regulations & Standards

Which accessibility standards apply to government & public sector

Standard

Applies

Section 508

Requires federal agencies to ensure ICT provides comparable access for employees with disabilities and the public. The Attorney General is also required to periodically report on the state of federal agency compliance.

Applies

ADA Title II

Requires state and local government services to be accessible to people with disabilities

Applies

WCAG 2.2 AA

Referenced standard for web content accessibility in government digital services

Applies

Section 504

Prohibits disability discrimination in federally-funded programs

Applies

21st Century IDEA Act

Requires federal websites to meet modern accessibility and usability standards

Applies

EN 301 549

International standard for government agencies with global operations

Varies

Common Issues

Accessibility barriers we frequently find

Legacy CMS Content

Older content management systems producing pages with missing heading structure, alt text, and semantic markup.

PDF Document Accessibility

Government forms, reports, and publications published as inaccessible PDFs without tags, reading order, or alt text.

Interactive Forms

Public-facing forms lacking proper labels, error handling, and keyboard accessibility — blocking citizen access to services.

Video & Multimedia

Public meetings, training videos, and informational content without captions, transcripts, or audio descriptions.

Multilingual Content Gaps

Language switching and translated content that isn't properly marked up for assistive technology.

Third-Party Widget Barriers

Embedded maps, calendars, and payment systems from third parties that introduce accessibility barriers.

Mobile Responsiveness

Government services that aren't accessible on mobile devices used disproportionately by underserved populations.

Authentication Barriers

Login portals with CAPTCHA, multi-factor authentication, or session timeouts that create barriers for users with disabilities.

Our Services

How we help government & public sector

Section 508 Compliance Audit

Comprehensive audit of government websites, applications, and digital services against Section 508 and WCAG 2.2 AA.

ICT Accessibility Documentation

Vendor VPAT review, Section 508 conformance reports, and accessibility statements for public-facing properties.

Remediation Guidance

Actionable fix recommendations for development teams and content authors with priority levels and compliance mapping.

Staff Training

Accessibility training for content authors, developers, and procurement staff to build sustainable compliance.

Success Story

State Agency Achieves ADA Title II Compliance Before Deadline

Challenge

A state government agency with 50+ public-facing web properties needed to meet DOJ's ADA Title II digital accessibility deadline but had no baseline conformance data.

Solution

ADACP conducted a portfolio-wide accessibility assessment, prioritized remediation by public impact, trained content teams, and produced compliance documentation.

Outcome

The agency met its compliance deadline with documented evidence of conformance across all critical public-facing services.

54

Properties audited

340+

Critical issues resolved

120

Staff trained

Yes

Compliance deadline met

Compliance Checklist

Accessibility checklist for government & public sector

  • All public-facing web pages meet WCAG 2.2 AA success criteria
  • PDF forms and documents are tagged and accessible
  • Video content includes accurate captions and transcripts
  • Online forms have proper labels, error handling, and keyboard support
  • Authentication processes provide accessible alternatives
  • Third-party components and widgets meet accessibility standards
  • Content is accessible in all supported languages
  • Mobile versions of services are fully accessible
  • Procurement processes include Section 508 conformance requirements
  • Vendor VPATs are reviewed and validated before procurement
  • Staff responsible for content have completed accessibility training
  • An accessibility statement is published on all public-facing properties
  • A process exists for receiving and responding to accessibility complaints
  • Regular accessibility monitoring and testing is scheduled

How We Work

Our process for government & public sector

  1. 01

    Portfolio Assessment

    We inventory your digital properties, assess risk levels, and prioritize testing based on public impact and compliance deadlines.

  2. 02

    Comprehensive Audit

    Manual and automated testing against Section 508 and WCAG 2.2 AA across prioritized properties, documenting every finding.

  3. 03

    Compliance Documentation

    Section 508 conformance reports, accessibility statements, and remediation roadmaps for agency leadership.

  4. 04

    Remediation & Training

    Developer guidance, content author training, and procurement staff education to address findings and prevent recurrence.

  5. 05

    Ongoing Monitoring

    Regular re-testing, documentation updates, and compliance reporting to maintain conformance as digital services evolve.

Why ADACP

Why choose ADACP for government & public sector

Government-Specific Expertise

We understand the regulatory landscape, procurement processes, and compliance timelines specific to federal, state, and local government agencies.

Portfolio-Scale Experience

We've assessed multi-property government digital portfolios — we know how to prioritize and execute at scale.

Procurement Integration

We help procurement teams evaluate vendor VPATs and integrate accessibility requirements into RFP and procurement processes.

Sustainable Compliance

Beyond testing and documentation, we build internal capacity through training and process development for long-term compliance.

FAQ

Frequently asked questions

What are the ADA Title II digital accessibility deadlines?
The DOJ finalized an ADA Title II rule requiring state and local government web content and mobile apps to meet WCAG 2.2 AA. Compliance deadlines vary based on population size — larger jurisdictions have earlier deadlines.
How does Section 508 apply to our agency?
Section 508 requires all ICT developed, procured, maintained, or used by federal agencies to be accessible. This includes websites, software, hardware, documents, and multimedia content.
Do we need to test every page on every website?
We use a risk-based approach, prioritizing high-traffic public-facing pages, essential services, and critical user flows. We test representative samples and provide guidance for systematic remediation of common issues across all pages.
How do we handle accessibility for legacy systems?
We assess legacy systems, document current conformance gaps, and recommend a phased remediation approach or accessible alternatives while longer-term modernization is planned.
Can you help us evaluate vendor accessibility claims?
Yes. We review vendor VPATs for accuracy and completeness, helping procurement teams make informed decisions about ICT purchases and contract requirements.
What training do our content authors need?
We provide role-specific training covering accessible document creation (Word, PDF), web content authoring (headings, alt text, links), multimedia accessibility, and using your CMS accessibility features.

Ready to meet your accessibility compliance obligations?

Schedule a consultation to assess your digital properties and develop a compliance roadmap. We'll respond within one business day.

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